Customer Service Executive

Bandar Bukit Tinggi, Selangor - Klang, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Fresh graduates and SPM leavers are encouraged to apply.
  • Excellent hands-on skills with eye for details
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.
Tanggungjawab
  • Arrange and coordinate all import and export shipping matters according to clients\' requirements.
  • Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers.
  • Fulfil orders and generate reports using the Company\'s in-house warehouse management system.
  • Collaborate with finance department to ensure timely and accurate billing.
  • Manage daily execution of customer service activities pertaining to the arrangement of warehousing (incl. Exchange Compliance and Stock Management), distribution and import/export shipments.
  • Ensure proper and timely execution and follow up on banks and customers\' instructions and requests.
  • Updating the warehouse management inventory management system timely and accurately.
  • Attend to customer inquiries in coordination with the Commercial and Customer Service Manager and manage Customer\'s expectation.
  • Trouble shooting/solving of daily operations issues.
  • Escalate any customer\'s complaints to the Team Leaders or Customer Service Manager.
  • Timely and error free processing of customer\'s instructions such as warranting, title transfer and warehouse receipt
Manfaat
  • KWSP
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law
Soal Jawab Jawatan

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Job Detail

  • Job Id
    JD956709
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2000 - 4000 per month
  • Employment Status
    Permanent
  • Job Location
    Bandar Bukit Tinggi, Selangor - Klang, Selangor, Malaysia
  • Education
    Not mentioned