Customer Service Executive (ft)
Senai, Johor, Malaysia
Job Description
Responsible for dealers\xe2\x80\x99 online ticketing inquiry solutions as follows:
- Part activation;
- Check part availability;
- Order Management (placing orders/order cancellation);
- Checking on claim submission/ claim status;
- Check and release blocked orders;
- System problems escalation to the relevant IT support team.
- Portrays positive teamwork;
- Fulfillment of assigned projects, in line with management requirements.
- Customer service and shipping/dispatch control experience;
- Familiar with international trade, freight forwarding processing, and documentation;
- Knowledge about international freight regulations (i.e. IATA) and dangerous goods dispatch requirements;
- Diploma in Business Administration or Diploma in Transport/Logistics or its equivalent;
- Fluent in English both writing and speaking with the added advantage of skills in another language;
- Must be versatile in working with computer system processes;
- Good communication and analytical skills.
GEODIS, a worldwide Transport and Logistics leader, supports its clients in Malaysia with customized solutions spanning a large range of services: Overland Transport, Freight Forwarding, Supply Chain Optimization and Contract Logistics.The passion that drives our teams, their expertise and their knowledge of your markets guarantee a constant commitment.Key FiguresLocations: 7Employees: 538Warehousing space: 126,100 sqm
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Job Detail
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Job IdJD970147
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2500 - 4000 per month
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Employment StatusPermanent
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Job LocationSenai, Johor, Malaysia
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EducationNot mentioned