Willingness to work in rotational shifts, including nights, weekends, and public holidays.
Responsibilities
Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
Provide accurate information about products and services.
Process orders, applications, and forms.
Maintain and update customer records in the database.
Follow up on customer interactions to ensure satisfaction.
Collaborate with other departments to resolve complex issues.
Work in rotational shifts to ensure 24/7 customer support coverage.
Benefits
Competitive salary and performance-based incentives.
Opportunities for career growth and development.
Friendly and supportive work environment.
Additional Benefits
Annual Leave
EPF / SOCSO / PCB
Overtime Pay
Training Provided
Medical and Hospitalisation Leave
Performance Bonus
SkillsCommunication Skills Problem-Solving Language Proficiency Patience EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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