Customer Service Executive ????????/??/??/???

Iskandar Puteri, Johor, Malaysia

Job Description


  • Willingness to work in rotational shifts, including nights, weekends, and public holidays.
Responsibilities
  • Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about products and services.
  • Process orders, applications, and forms.
  • Maintain and update customer records in the database.
  • Follow up on customer interactions to ensure satisfaction.
  • Collaborate with other departments to resolve complex issues.
  • Work in rotational shifts to ensure 24/7 customer support coverage.
Benefits
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.
Additional Benefits
  • Annual Leave
  • EPF / SOCSO / PCB
  • Overtime Pay
  • Training Provided
  • Medical and Hospitalisation Leave
  • Performance Bonus
SkillsCommunication Skills Problem-Solving Language Proficiency Patience EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1069720
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned