Customer Service Executive (jb)

Johor Bahru, Johor, Malaysia

Job Description


Job Responsibilities:

  • Deliver fair outcome to our customers and ensure the quality of service in place
  • Actively share customer feedback to internal departments to improve the customer experience
  • Actively respond to the feedback received from the social medias
  • Work with internal teams to ensure the pre & post service for all products are in place.
Qualification
  • With 2+ years hands on experience in customer service industry
  • Familiar with professional English e-mail writing
  • Ability to articulate issues / problems to internal departments
  • Knowledge on Blockchain would be an advantage
  • Ability to communicate in Mandarin would be an advantage
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JAC Recruitment

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Job Detail

  • Job Id
    JD927238
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    30000 - 50000 per year
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned