Customer Service Executive

Johor, Malaysia

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Our client is well established Belgium MNC Company in value-added logistics and high-tech services.Location: Medini:

Strong in operations and customer service related industry
Handling day-to-day operations independently
Data creation and entries
Prepare transport documentations bookings with shipping line and B/L documentations
Generating, submission and booking bagging orders for manipulation
Manage customer and vendor complaints
Daily interactions with customers and vendors on shipment status
Oversee and manage the invoicing process, ensuring accuracy and timeliness in billing.
Coordinate with finance and other relevant departments to streamline invoicing activities.

Job requirements

GCE \'O\' level and/or Diploma in relevant discipline
Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)
Customer focused and a great team player who is able to work independently
Experience in inventory management with strong administrative skills
Knowledge in SAP order processing and proficient in Microsoft Office

Interested applicants are welcome to send in resume directly to faez.kamal@jac-recruitment.com or contact 07-2781122. #LI-JACMY #statejohor

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