Customer Service Executive
Klang, Selangor, Malaysia
Job Description
Resposibilities:
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Managing high volumes of incoming calls and emails daily. * Build sustainable relationships with vendors and clients.
Assist with placement of orders, refunds, or exchanges
Escalating queries and concerns.
Job Requirements
Requirements:
- Degree in Bachelor of Administration or any relevant fields.
- Minimum 2 years of experience
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Attentiveness and patience
Executive
Salary Range
RM2000 - RM4000
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Job Detail
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Job IdJD871893
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2000 - 4000 per month
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Employment StatusPermanent
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Job LocationKlang, Selangor, Malaysia
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EducationNot mentioned