Customer Service Executive

Kuala Lumpur, Malaysia

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Candidate must possess a Diploma / Advanced / Higher/ Graduate Diploma in any fields.
Fresh graduates are encouraged to apply.
Must have good interpersonal, communication and customer services skills.
Must be independent, self-disciplined with a strong work ethic and well-organized individual.
Capable to perform multi-tasking efficiently
Excellent planning and time arrangement skills
Oral & writing language skills must in Mandarin.
Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin speaking clients.

Responsibilities

Responsible for answering & screening telephone calls, Messaging & Email.
Expedite for customer complaint, follow up to ensure resolution achieved customer\'s satisfaction.
Undertake any specific assignments, ad-hoc jobs and related duties as when required.
Perform any other administrative function including daily and monthly report.
Proficient computer skills (Advanced MS Excel, PowerPoint, Word).
Handling new & existing customer enquiry.
Handling administrative support such as data entry, assist customers to track order.
Daily operation Invoice & DO, delivery arrangement, support customer urgent delivery order.

Benefits

Ricebowl

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