Customer Service Executive
Job Description
Job Responsibility This role will be part of the management which need to handle the customers from pre-stay to after-stay, and make sure the customers are satisfy through out the period. Handle customer enquiries/bookings Handle customer check in / out process (by phone whatsapp) Arrange cleaner on room cleaning Lead the team as a team leader Prepare daily report to Manager Administrative work Job Requirements To be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc. Proficiency in Mandarin is preferred. O\'level, A level, Diploma, Degree With min 1-2 years relevant experience Microsoft Office, Google Sheets & Google Docs High communication skill on both speaking and writing Able to work on public holiday (replacement leave provided) On call after office hour (allowance provided) Job Benifits Other than salary, this role will be able to enjoy the below: Bonus Allowances Annual bonus Annual dinner Swimming pool and gym access Promotion to higher level of management Leader support and team back up Office and home base working rotation
foundit
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1025567
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationNot mentioned