At least 2+ years of experience in Customer Success role or equivalent handling B2B customers.
Candidate must possess at least Diploma in any profession.
Excellent communication and presentation skills
Good logical thinking, able to quickly understand customer problems and respond to them.
Responsibilities
Respond to client\'s issue and enquiries promptly through phone call, email, chat, and internal software
Introduce and demonstrate the system to customers such as account registration, job posting and etc
Responsible to escalate clients\' issues to the sales team.
Support the Account Manager by continuously showcasing positive & professional work attitude
Benefits
Working Hour (Mon - Friday : 9 AM - 6 PM) - No night or Weekend Shift
Casual Attire
Nearby LRT/Monorail/MRT
Attendance Bonus
Young & Energetic working environment
EPF/SOCSO
Medical Allowance
Parking Incentive
Dental & medical subsidy
SkillsCommunication Skills Problem-solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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