Able to work independently with multitasking abilities and able to take work pressure.
The ideal candidate needs to possess good self-discipline.
Good computer literacy.
Fast learner.
Responsibilities
Manage daily enquiries (email, live chat, phone call, WhatsApp, social media, etc.) by providing accurate, valid and complete information.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Take the extra mile to engage and to deliver the best customer service to all of our customers.
Assist and guide customers to place orders on our sales channels.
Resolve any emerging problems that our customers might face in a timely manner and follow up closely to ensure resolution.
Benefits
Training provided
Positive work environment
Less than 100 meters away from MRT station
Laptop & relevant equipment provided
Annual leaves
Full public holidays (Kuala Lumpur)
KWSP
Perkeso
Additional Benefits
Near to Public Transport
Bonus
Overtime Pay
Training Provided
SkillsPhone Skills Customer service Problem Solving Customer FocusImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.