Customer Service Executive

Kuala Lumpur, Malaysia

Job Description


  • Able to work independently with multitasking abilities and able to take work pressure.
  • The ideal candidate needs to possess good self-discipline.
  • Good computer literacy.
  • Fast learner.
Responsibilities
  • Manage daily enquiries (email, live chat, phone call, WhatsApp, social media, etc.) by providing accurate, valid and complete information.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Take the extra mile to engage and to deliver the best customer service to all of our customers.
  • Assist and guide customers to place orders on our sales channels.
  • Resolve any emerging problems that our customers might face in a timely manner and follow up closely to ensure resolution.
Benefits
  • Training provided
  • Positive work environment
  • Less than 100 meters away from MRT station
  • Laptop & relevant equipment provided
  • Annual leaves
  • Full public holidays (Kuala Lumpur)
  • KWSP
  • Perkeso
Additional Benefits
  • Near to Public Transport
  • Bonus
  • Overtime Pay
  • Training Provided
SkillsPhone Skills Customer service Problem Solving Customer FocusImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1054890
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned