Job Description

e.target.src = \'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png\'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Service ExecutiveFollowMYR2,150 - MYR2,350 Per MonthKL City,Fresh GraduatesBe an early applicant!Posted 20 hours ago \xe2\x80\xa2 Closing 6 Jan 2025Be an early applicant!SaveApplyRequirements

• Able to start immediately
• Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
• Good command in English and Bahasa Malaysia (read, written, and spoken)
• Mandarin speaker is added advantage
• Computer literate with basic knowledge of MS Office applications,
• Pass pre-phone interview & written assessments

ResponsibilitiesJob scope:

• Excellent telephone etiquette (professional, confident and patient)
• Handle incoming customer enquiries over the telephone
• Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
• Identify cause of problems and recommend solutions

Working Shift:

• 8:00AM - 12:00AM
• 8 working hour daily in rotational shift basis
• 5 working days weekly in rotational shift basis
• 2 days off in rotational shift basis

BenefitsRemuneration Package:

• Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
• KPI allowance: Maximum RM1000.00 (performance based)
• Shift allowance (depends on working shift)
• OT allowance (If applicable)
• Annual Increment (Based on performance)
• Annual Bonus (Based on performance)

Working Location:

• Berjaya Times Square Jalan Imbi, Kuala Lumpur
• Nearby to Monorail Imbi station

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Annual Bonus
• Allowance Provided
• 5 Working Days
• Overtime Pay
• Staff Discount

SkillsCommunication Skills Patience Time Management Empathy Problem-Solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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