Customer Service Executive
Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- Must have an experience in Call Center industry
- Available to join on 23 December 2024
- Must able to communicate in English & Mandarin (Above average)
- SPM holder and above
- MBBS holders are welcome
- Handle customer inquiries (medical, hospital, clinics-related) over the Voice (Inbound call) and Non-voice (Email, Livechat & WhatsApp) channel
- Obtain all necessary information, check on systems and align with customer needs
- Checking the availability, arranging and scheduling appointments according to doctor/specialist availability
- Assist customers with essential guidance and accurate information (medical-related)
- Monday to Sunday - 8am to 8pmpm (Operation timing)
- 5 Working days (2 Off days - depends on schedule)
- Rotational shift (rotate in between 8am - 8pm)
- 8 working hours perday (9 hours including lunch break)
- Tokio Marine Tower, Jalan Tun Razak (Kuala Lumpur)
- Accessible by MRT & LRT Ampang Park Station (walk-in distance)
- Base pay: RM3000.00 - RM3200.00
- KPI allowance: up to RM500.00/month
- Attendance allowance: RM100.00/month
- Annual Increment (Performance-based)
- Annual Bonus (Performance-based)
- OT allowance (If applicable)
- Training and proper guidance will be provided
Maukerja
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Job Detail
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Job IdJD1082288
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 - 3200 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned