Customer Service Executive
Kuala Lumpur, Malaysia
Job Description
Position : Customer Service
Working Location : KL Eco City Bangsar, Kuala Lumpur
Working Hours : Monday to Friday (11am-830pm)
Saturday (1130am-430pm) Key Responsibilities
- Attend to walk in, inbound phone call enquires and email replies
- Communicate effectively on customers enquiries
- Customer management
- Support related events
- Provide clerical and administrative support to management office if needed
- Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed
- Perform any duties as assigned by the Manager
- Ability to resolve complaints, research and resolve problems with Wellness Advocate orders promptly and courteously.
- Able to respond to member concerns in a professional manner.
- Multilingual abilities in Malay, English & Mandarin would be an added advantage.
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Day shift
- Monday to Friday
- Weekend jobs
- 13th month salary
- Yearly bonus
- STM/STPM (Preferred)
- Customer service: 1 year (Preferred)
- Mandarin (Preferred)
- Health insurance
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Job Detail
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Job IdJD943280
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned