Customer Service Executive

Kuala Lumpur, Malaysia

Apply Now

(What you get to do):

To ensure potential leads enquiries are attended to in accurate and timely manner including marketplaces, emails, social media, phones, hotline, campaigns etc.
Handle the A to Z of various online marketplace (Alibaba, Lazada, Shopee, PG Mall and so on).
Assist on online e-commerce stores and execute online campaigns on e-commerce platforms (Shopee, Lazada, etc).
Propose promo mechanism for all online platforms.
Assist on full range of operation activities in e-commerce platforms.
Assist and support company events.
Assist the marketing department.
Other related ad-hoc duties as assigned.

Requirements (What we need):

Diploma/Bachelor Degree in Marketing, Communication, Business Management or equivalent.
Fresh graduate are encouraged to apply.
At least 1 years of work experience as an e-commerce or customer service is preferred.
Good organisational, interpersonal and communication skills
Demonstrable experience as an e-commerce associate is an added advantage.
Knowledgeable about consumer preferences, particularly as these relate to e-commerce.
Able to prioritise and complete task efficiently
Able to work independently, multitask and with a high level of attention to detail whilst under pressure.
Good team player and can-do attitude
Able to anticipate changes and requirements.
Must be able to speak, read and write Mandarin

Job Type: Full-time Salary: RM2,800.00 - RM3,500.00 per month Schedule:

Experience:

Language:

Expected Start Date: 07/01/2024

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.