Customer Service Executive
Kuala Lumpur, Malaysia
Job Description
2) work closely with taiwan & Hk market aside from Malaysia, SG and Indonesia
3) presently will be working from home but once office setup, location will be either pj/ bangsar area
4) working hrs : mon-fri 10am-7pm, sat: 10am-2pm * odd hours as required*
5) Salary ranging from rm4,000 depending on experience.
Responsibilities
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company\'s service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical & Insurance Coverage
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
- Accommodation Provided
- Training Provided
- Staff Activities
- Allowance Provided
Ricebowl
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Job Detail
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Job IdJD959258
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned