Customer Service Executive

Kuala Lumpur, Malaysia

Job Description


Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Role Summary: Coordinator of shipping and logistics operations to ensure all required documents are completed to ensure a smooth shippping transaction.

Responsibilities: You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities: \xe2\x80\xa2 Process customer orders promptly and accurately. \xe2\x80\xa2 Coordinate sea freight shipments and transport arrangement. \xe2\x80\xa2 Chartering of vessels. \xe2\x80\xa2 Book service with co-loaders for import / export and trans-shipment. \xe2\x80\xa2 Prepare billings. \xe2\x80\xa2 Work closely with internal departments to coordinate customer\xe2\x80\x99s shipment. \xe2\x80\xa2 Build and maintain good rapport with customers to fulfil their requirement. \xe2\x80\xa2 Prepare relevant shipping documents and ensure all documents are accurate and in accordance to Letter of Credit and shipping instructions. \xe2\x80\xa2 Monitor and follow-up on shipment schedule and delivery of goods. \xe2\x80\xa2 Filing and updating of schedules. \xe2\x80\xa2 Liaise with shipping lines, bank and internal staff on documents processing. \xe2\x80\xa2 Submit exports and imports containers details. \xe2\x80\xa2 Comply with port regulations and facilitate commercial trade transactions, as well as update import permits.

Requirements: To be successful in this role, it is recommended that you should have the following skills and qualifications: \xe2\x80\xa2 A degree in the related job field. \xe2\x80\xa2 Those with 1 to 2 years of working exposure or experience in a similar role will have an advantage but not essential. \xe2\x80\xa2 Willing to relocate to the job location.

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE. #LI-Apical

Royal Golden Eagle

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD976737
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned