Customer Service Executive (logistic Dept)
Bukit Mertajam, Pulau Pinang, Malaysia
Job Description
MohonKelayakan
- Able to speak, write in English, Bahasa Malaysia and Mandarin.
- SPM or equivalent.
- Excellent in communication skill, both verbal & written.
- Great in problem solving and critical thinking.
- Detailed & customer oriented and high organisational skill.
- Experienced in related role (customer service & administrative work)
- Respond promptly to client's inquires (mainly logistic related) via Whatsapp, call and email.
- Handle client feedback and complaints professionally.
- Process weekly report for client shipment tracking.
- Liaise with courier to solve client problem shipment.
- Assist account department in monthly billing.
- Collaborate with other departments like Pick & Pack Department & Receiving Department.
- Able to work systematically and manage the time efficiently.
- Monthly incentive with KPI based. Fast track promotion opportunities for those who demonstrate exceptional performance and attitude.
- Quarterly incentive programme with KPI based.
- Training provided.
- Annual Leave, Medical Leave & Claim
- EPF / SOCSO / PCB
- Annual bonus
- Company event & trip
Maukerja
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Job Detail
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Job IdJD1082893
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Mertajam, Pulau Pinang, Malaysia
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EducationNot mentioned