Customer Service Executive
Malaysia, Malaysia
Job Description
Customer Service teams to help keep the business running smoothly by performing administrative and customer service duties.
- To support overall customer service for Finance & Leasing Business
- Attend to customers\' (salespersons, dealers, suppliers, end-customers) enquiries
- Timely provide high quality service and operation process to meet customers\' expectation and continuously improve CSI result
- GCE "O" Levels
- Degree holder, preferably in Finance, Accounting, Business or related discipline
- Good knowledge in MS Office software like Word & Excel
- Good spoken and written English. Conversant in Cantonese / Mandarin / Taiwanese and local dialects
- Good knowledge of Finance Contract Management ERP
- Good knowledge of hire purchase terms and processes
- Basic Auto Finance and Leasing Knowledge
- Good communication and interpersonal skills (ability to interact with all levels)
- Ability to quickly adapt to new culture and environment and to work with other departments
- Ability to multi-task
- Ability to handle stress
- Ability to work in a team as well as be independent
- Problem-solving skills
- Attention to detail
- Ability to meet deadlines
- Tactful
- Minimum 3 years of working experience
- Minimum 2 years\' experience for customer service center and operation in finance / banking industry
A rapidly expanding Centre of Excellence supporting Accounting & Finance, Procurement, HR, Technology and Investment Operations across APACAPAC, EU and US regions.
- Regional career opportunity
- Flexible working arrangement
- Reachable by public transport
- Internal mobility program
- Attractive Remuneration and benefits package
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Job Detail
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Job IdJD928117
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:48000 - 72000 per year
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned