Customer Service Executive
Melaka, Malaysia
Job Description
b'
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our customer service team. The Customer Service Representative will provide support to our customers via Whatsapp, FB messenger, phone, and email, with a focus on providing exceptional customer service. Responsibilities:
We are seeking a highly motivated and detail-oriented individual to join our customer service team. The Customer Service Representative will provide support to our customers via Whatsapp, FB messenger, phone, and email, with a focus on providing exceptional customer service. Responsibilities:
- Answer customer inquiries and provide information about our products and services
- Resolve customer complaints and issues in a report to company system
- Process customer orders
- Maintain accurate customer records and update databases
- Collaborate with other departments to ensure customer satisfaction
- Continuously improve customer service by identifying issuse for improvement and providing feedback
- Degree or equivalent
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills
- Demonstrated customer service experience
- Flexibility to work weekends and holidays, if required
- Opportunities for promotion
- Professional development
- Day shift
- Commission pay
- Performance bonus
- Bachelor\'s (Preferred)
- Bahasa (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD912600
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMelaka, Malaysia
-
EducationNot mentioned