Job Description

MohonKelayakanJoin our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. Your contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling position.Key Responsibilities:1. As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.2. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.3. Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.4. To maintain accurate and comprehensive record of new and existing customersTanggungjawabRequirements:1. Candidate must possess at least a SPM or Diploma.2. Preferably with retail experience in telecommunication products and services.3. At least One (1) year of working experience in the related field is required for this position.4. Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.5. Sales oriented and able to work independently.6. Good communication and good customer services.7. Good discipline and work as a team.Manfaat

• Free Uniforms
• Free phone line
• Group hospital & surgical
• Annual leaves
• Commission
• Sales incentive
• Attendance incentive

KemahiranCommunication Skills Patience Sales TechniquesImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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