Customer Service Executive
Petaling Jaya, Selangor, Malaysia
Job Description
- Position: Customer Service Executive.
- Salary: RM 3500-4500.
- Location: Petaling Jaya (Section 51; 5-day week).
About the job
As a Customer Service Executive, you will be required to provide a professional and courteous service to all distributors and direct customers.
Duties and Responsibilities
- Manage service counter operations and interface with external and internal customers; handle queries from customers on back office matters.
- Handling daily orders and handle cash and all methods of payment from walk-in customers.
- Liaise and coordinate with customers and courier service provider on delivery of products.
- Provide information and advice on products, promotions and marketing activities.
- Maintain complete and accurate records of all customers queries to ensure continuity of service.
- Female preferred; age 25-35. Outgoing personality.
- Minimum Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
- 3-5 years of relevant experience in customer service role at supervisory level, especially in healthcare industry; experience in the MLM industry will be an asset.
- Good communication and interpersonal skills.
- Good command of English plus conversant in BM, Chinese dialects/Mandarin.
- Mandarin speaking is highly desirable as this role requires dealing with Mandarin speaking customers.
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.
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Job Detail
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Job IdJD1037329
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3500 - 4500 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned