Customer Service Executive
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakanProvide excellent customer service, manage client relationships, and lead a team to ensure seamless operations in a warehouse and fulfilment setting. Responsible for managing customer interactions, resolving issues, and coordinating with warehouse teams to ensure timely and accurate order fulfilment.Tanggungjawab
- Handle customer inquiries via phone, email, and other communication channels.
- Process orders, track shipments, and manage delivery schedules.
- Resolve customer complaints and issues promptly to ensure customer satisfaction.
- Coordinate with sales and operation teams to fulfil customer orders accurately and on time.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Provide support to the sales team in managing customer accounts.
- Lead and manage team
Maukerja
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Job Detail
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Job IdJD1058296
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned