Customer Service Executive

Petaling Jaya, Selangor, Malaysia

Job Description


GrowthFn Sdn Bhd is a HR sourcing company.:Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters.

  • Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
  • Checking booking status.
  • Payment or Refund Escalation.
  • App or web user guide and feature support.
  • Contacting vendors about customers\xe2\x80\x99 inquiries .
Requirements:
  • At least holding an associate degree and/or expected graduate (documents required)
  • Required language(s): Korean (Minimum of Topik level 5) / English (business level)
  • Minimum 1 year of working experience in the service industry will be an
added advantage for this position.
  • Good command of computer skills / Microsoft Office and typing must be fast
both in Korean and English.
  • Able to work in Malaysia (Ara Damansara)
Requirements:
  • At least holding an associate degree and/or expected graduate (documents required)
  • Required language(s): Korean (Minimum of Topik level 5) / English (business level)
  • Minimum 1 year of working experience in the service industry will be an
added advantage for this position.
  • Good command of computer skills / Microsoft Office and typing must be fast
both in Korean and English.
  • Able to work in Malaysia (Ara Damansara)

9cv9

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Job Detail

  • Job Id
    JD1062929
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned