Customer Service Executive
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Diploma/Bachelor's degree in Business Administration, Logistics, or related field is a plus.
- Previous experience in a warehouse or logistics environment preferred.
- Strong communication skills, both verbal and written.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Excellent problem-solving skills and attention to detail.
- Proficient in MS Office
- Experience with WMS is a plus.
- Ability to work in a team and lead team member.
- Handle customer inquiries via phone, email, and other communication channels.
- Process orders, track shipments, and manage delivery schedules.
- Resolve customer complaints and issues promptly to ensure customer satisfaction.
- Coordinate with sales and operation teams to fulfil customer orders accurately and on time.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Provide support to the sales team in managing customer accounts.
- Lead and manage team
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1077037
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPetaling Jaya, Selangor, Malaysia
-
EducationNot mentioned