Customer Service Executive

Port Klang, Malaysia

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Attend to customer\xe2\x80\x99s enquiries / request and feedback to ensure customer\xe2\x80\x99s KPI are met.
To coordinate and monitor for import & export shipments, transportations, and custom clearance
Updating necessary information in our integrated logistics system.
Liaise with sales and operations division on the delivery schedule to ensure delivery is on time.
Work out with customer and warehouse personnel on stock discrepancies issues and other issue arise.
Report updating for delivery status based on customer\xe2\x80\x99s preferences and monthly sales report for sales and marketing team.

Requirements:

Candidate must possess at least Diploma in Supply Chain / Transportation / Business Management or equivalent.
Fresh graduates are encouraged to apply.
Familiar with Microsoft Excel.
Ability to adapt to company systems for daily operations and communications.
Good command of English and Bahasa Malaysia.

Working hours:

Job Types: Full-time, Permanent Salary: RM2,400.00 per month Benefits:

Schedule:

Supplemental pay types:

Education:

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