Job Description

Job Details

Working Location: Kuala Lumpur (Walking Distance to Train Station) 
 
 
 
Working Hours: (Staggered Working Hours in between 8 AM to 11 PM - 9 Hours Working with 1 Hour break) 
 
 
 
Working Days: Monday - Friday 
 
 
 
Employment Type: 6 Months Contract (Renewable / Convertible to Permanent, based on performance) 
 
 
 
Basic Salary: RM 2,500 
 
 
 
Intake/Reporting Date: 9th October 2023 (Monday) 
 
 
 
Benefits: 
 
- Overtime 
 
- Paid Leave 
 
- Hospitalization Leave 
 
- Medical Leave 
 
- Medical Coverage 
 
- Statutory Contribution 
 
- Paid Training 
 
- Leading to becoming bank\'s permanent staff (based on performance) 
 
 
 
Job Details: 
 
- Responsible to handle incoming calls from customers and assist them with their inquiries on products and services. 
 
- Identify customers\xe2\x80\x99 needs, clarify information, research every issue, and provide solutions and/or alternatives. 
 
- Maintain the accuracy of all data and verify the same for all customer services. 
 
- Build sustainable relationships and engage customers by taking the extra mile. 
 
- Keep records of all conversations in our call center database in a comprehensible way 
 
- Frequently attend training to improve knowledge and performance level. 
 
 
 
Job Requirements: 
 
- SPM with 5 years/Diploma with 2 years of working experience in a call center, handling inbound calls. 
 
- Excellent command of English and Bahasa Malaysia both spoken and written is a must. 
 
- Fresh Graduates (Degree/Master) are encouraged to apply. 
 
- Applicant(s) must be able to start work immediately and to be based in Kuala Lumpur. 
 
- Applicant(s) must be fully vaccinated for Covid-19.

Company Details

• Company Name: Intelek Talent Solutions Sdn Bhd
• Registration No.: 499494-M
• Address: Sunway
• Postcode: 40300, Petaling Jaya
• State: Selangor
• Tel: 03-58869292
• Fax: 03-58869293
• Email:
• Web Site: https://www.intelek.com.my/
• Contact Person: Intelek Support

Requirements

• Position Level: Non Executive
• Specialization: Customer Service
• Industry Type: Banking / Finance
• Vacancies: 100
• Closing Date: 2023-12-18

How to apply

Email directly or call 03-58869292 to apply for this job. Announce to them where you saw this posting.

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