Customer Service Executive
Job Description
We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Executives, providing unrivalled support to clients within the logistics industry.PositionCustomer Service Executive (Malay English, Work in Office)Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.Resolve customer complaints to achieve high customer satisfactionRecord and submit customer complaints using the internal system according to the provided SOP.Job RequirementsDiploma and aboveExcellent English and Malay communication skills (written, verbal, listening)1-2 years of BPO experience will be an added advantage.Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player.Proficiency in office software and computer operationAbility to work in a fast-paced working environment and work under pressureJob TypeFull-time, rotational shift, 5 days a weekSalaryBasic RM1700-RM1800Performance KPI (up to RM150 per month)BenefitsEPF, SocsoBirthday LeaveMaternity leaveAnnual Leave, Maternity Leave, Parental Leave, etcOpportunities for promotionProfessional developmentExpected Start Date:ImmediatelyKnow more about us at:Glassdoor:Instagram:LinkedIn:Website:
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Job Detail
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Job IdJD1083169
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:1700 - 1800 per month
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Employment StatusPermanent
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Job LocationSungai Petani, Kedah, Malaysia
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EducationNot mentioned