Customer Service (freight Forwarding)

Klang, M10, MY, Malaysia

Job Description

Key Responsibilities



Handle daily import and export shipment coordination (sea/air/land). Communicate with customers, transporters, and warehouse teams to ensure timely delivery. Update shipment status and documentation accurately in the

Asolute system

. Prepare delivery orders, invoices, and other shipping-related documents. Attend to customer inquiries promptly and professionally. Liaise with operations and billing departments to ensure smooth workflow.

Requirements



Minimum

Diploma / Degree

in Logistics, Supply Chain, Business Administration, or related field. At least

1-2 years of experience

in freight forwarding or logistics (fresh graduates with internship experience may apply).

Familiar with Asolute system

or other logistics management software is an advantage. Good communication skills in English and Bahasa Malaysia. Responsible, detail-oriented, and able to work independently in a fast-paced environment. Interpersonal Skills Customer Satisfaction and Customer Support skills Customer Service and Customer Service Management skills Excellent communication skills Ability to work independently and as part of a team
Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM2,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1255668
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Klang, M10, MY, Malaysia
  • Education
    Not mentioned