Job Description

e.target.src = \'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png\'" class="object-contain aspect-companyBanner w-full" data-v-5bc811b4>Customer Service (Mandarin / Cantonese)FollowMYR3,000 - MYR3,200 Per MonthKL City,Be an early applicant!Posted an hour ago \xe2\x80\xa2 Closing 3 Sep 2025Be an early applicant!SaveApplyRequirementsJob Title: Customer Service Representative (Traditional Mandarin/ Cantonese)Location: Sunway Visio, Cheras (WFH after 3 month of probation)Job Type: Permanent | Full TimeSalary:

• Basic: RM3000
• Project Allowance: RM300
• KPI: RM (performance-based)
• Night Shift Allowance (applicable)

Working Hours: 24/7 (rotating shifts, including nights)Mandate:

• Candidate must possess at least a SPM.
• Immediate Joiners are preferred.
• Fresh graduates are welcome to apply
• Required language(s): Traditional Mandarin and English

Responsibilities

• Respond to customer enquiries and complaints in a timely and professional manner
• Provide excellent customer service, ensuring high levels of customer satisfaction
• Utilize problem-solving skills to resolve customer issues efficiently
• Communicate effectively with customers in Mandarin, both verbally and in writing
• Read and write Chinese characters
• Work rotating shifts, including nights, to ensure 24/7 coverage

BenefitsBenefits

• Fresh Graduates are welcome to apply.
• EPF & SOCSO
• Annual leave
• Medical Insurance
• Training Provided
• Performance Bonus
• Shift Allowance
• 5 Working Days

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Performance Bonus
• 5 Working Days
• Training Provided
• Flexible Working Hours
• Medical Insurance

SkillsFluency in Mandarin Communication Skills Problem-Solving Skills Customer Service Customer SupportImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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