Customer Service (mandarin Speaker Needed)

Pusing, Perak, Malaysia

Apply Now

Able to communicate in Mandarin and Cantonese. Speaking any other additional language is an advantage.
Experience in customer relation / tele-marketing / front desk / other related field.
Fresh graduates / Entry level applicants are encouraged to apply.

Responsibilities

Establish rapport and long-term relationships with customers while providing excellent customer service.
Accept customer inquiries about products and services.
Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyse different situations of customers and solve problems in a targeted manner.
Check to ensure that appropriate solutions have been made to solve the customer's problem.
Work well with sales and operations team.
Manage multiple customer contact channels to ensure customer satisfaction.
Provide general operation and sales support.
Have team spirit and help each other with the team to complete the work together.

Benefits

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.