Intake : 24th Nov'25 and 22nd December
Working location: Ara Damansara office ONLY
Shift window: Mon-Sun 24h rotational shift / 8h + 1.5h break
Day off: 2 days off including weekdays, weekends & replacement leave for PH in Malaysia
Employment term: 2 years as per Malaysian Work Permit (renewable)
Languages: Japanese (Native only)
Native Japanese in Malaysia or willing to relocate in Malaysia
Salary package:
Basic salary: RM8000
KPI: max RM370
Shift allowance: max RM1200
Benefit:
Annual Leave: 12 days
Sick leave: 14 days
Compassionate leave: 3 days
Replacement leave: for working on Malaysian PH
Medical, dental & life insurance provided (PM care)
Relocation support in Japanese provided:
-Malaysian Work Permit-One-way flight ticket to Malaysia-2-weeks hotel stay-Airport pickup service to hotel-Introducing property agent-Support to find schools for kids
Free commuter shuttle van service in Ara Damansara
Bank opening session at office
Free English lessons at office
Free coffee machine at officeJob descriptions:
Managing service inquiries & complaint coming from Japanese customers located in Japan via phone calls, email, chat.
Training:
1 month Training conducted in Japanese
Job Type: Full-time
Pay: RM7,500.00 - RM8,000.00 per month
Experience:
Customer service: 2 years (Required)
Language:
Japanese (Required)
* English (Preferred)
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.