Customer Service Officer Cum Clinic Assistant
Selangor, Malaysia
Job Description
- Candidates must possess a High school diploma, general education degree, or equivalent.
- Able to speak in English & Mandarin
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support
- Attractive basic salary and commission structure (RM 1800- RM 5000)
- Premium and well equipped working environment
- EPF provided
- SOCSO provided
- Free parking
- Opportunities for promotion
- Professional development
Ricebowl
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Job Detail
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Job IdJD1067994
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSelangor, Malaysia
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EducationNot mentioned