Customer Service Officer And Marketing

George Town, Pulau Pinang, Malaysia

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Ability to quickly navigate through difficult situations and find non-standard solutions to problems;
At least 1 year of working experience in Sales \ Customer Service or Product Promotion.

Responsibilities

Online communication with drivers: registration in mobile application, solving current work issues;
Participation in promotional campaigns outside (distribution of advertising material, communication with potential partners of the company).
Processing requests and feedback from passengers and drivers after trips (online or on the phone \ face-to-face);
Tracking the quality of the provided service.

Benefits

Corporate training and constant mentorship;
Stable monthly salary + yearly increase depending on the branch results;
Hybrid work (home + outside);
Possible career growth: based on your indicators and progress the company can offer you a higher position, so you will be able to supervise several cities in your country or abroad.

Additional Benefits

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