Job Description

Roles & Responsibilities:

• Coordinating and attending to all guest service operations and information requests from guests
• Greet, receive, and bid farewell to guests in the front reception counter.
• Collect payment from guests at the front reception counter before letting them enter the lounge.
• Assist customers with their internet access requirements.
• Arrange shower facility for customers.
• Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilet, internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Maintain the customer satisfaction level to Company\xe2\x80\x99s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
• Assist in handling ad hoc projects as assigned

Requirements

• Relevant experiences in hotel or hospitality is an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Able to work independently and under pressure
• Excellent command of spoken and written English
• Be willing to perform shift work and work on weekends, Public Holidays with long-standing hours

If any of you are interested and compliant with the requirements needed, do send us your resume at 011-11725250 (Ms. Shu) **Do notify Ms. Shu for the position applied. Job Type: Full-time Salary: RM2,800.00 per month Benefits:

• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Sepang: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer Service Officer: 1 year (Preferred)

Language:

• English (Preferred)