1. Brief customers and agents on products and promotions and resolve complaints. 2. Process sales & customer data entry for distribution of documents to respective departments. 3. Handle lot enquiries, lot reservation, change lot, change of purchaser info, cancellation, transfer ownership and others transaction. 4. Monitor and update customer database and zone plan for sold out lots. 5. Ensure that all daily sales related documents are properly filed or documented. 6. Update daily burial and urn or pedestal installation records, sold out lots and customer database for management review and analysis. 7. Support front counter daily routine includes feedback customer\xe2\x80\x99s inquiries and pick up phone call. 8. Receive repository order from NVC Service Dept and to prepare document a day prior to repository day. 9. Liaise with respective section or department to settle all problems related to service and operation work. 10. Possess flexible rest days and be available for call back on duty when manpower is insufficient. 11. Full collaboration with service team colleagues and related department to ensure smooth operation during the funeral procession and urn installation rite. 12. Any others duties as assigned by the superior /management to you from time to time. Job Requirements 1. SPM Leaver, Diploma or Degree in Hospitality, International Hospitality, Hotel Management, Tourism Management, Leisure Management, Luxury Brand Management, Public Relations, Mass Communication or equivalent. 2. Fresh graduates are welcomed to apply. 3. Comfortable to work on shifts, weekends and public holidays. (Eligible for Fixed Weekends Duty Claims) 4. Well versed in Microsoft Office Applications. 5. Able to speak Mandarin and English. 6. Confident when interacting with others (customers, agents & colleagues). 7. Include recent photo in your CV. 8. Able to work at Nirvana 2, Jalan Dewan Bahasa, Kuala Lumpur. Benefits 1. EPF, SOCSO, EIS 2. Free Parking at Indoor Private Parking Lot 3. Meal Discount for Staff (Applicable to Breakfast, Lunch & Dinner) 4. Medical Benefit & Insurance Coverage 5. Training Opportunity 6. Many more\xe2\x80\xa6
Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over two decades of experience in memorial park operations. We play a vital role in promoting an important part of our culture concerning funeral rites predominantly in the Malaysian Chinese community. We diligently aspire to keep improving, innovating and raising our standards of service to ensure we remain a leader in the industry across Malaysia and Asia. From the first private memorial park in Semenyih approved by the Selangor state government, Nirvana Asia Group has today expanded to Shah Alam, Klang (Selangor), Kuala Lumpur, Penang, Bukit Mertajam, Sungai Petani (Kedah), Kulai, Segamat, Tiram (Johor), Kota Kinabalu (Sabah), Sibu (Sarawak), Jakarta, Medan (Indonesia), Singapore, Thailand and Vietnam. Nirvana Asia Group lives by the \xe2\x80\x9cCaring for Life\xe2\x80\x9d philosophy and idealsin steering the organisation ahead. At Nirvana Asia Group, you can always expect a pleasant experience during a critical moment through its professional, detailed, comprehensive and well-acclaimed, one-stop-worry-free funeral services.
Bachelor\'s or Equivalent