Customer Service Officer – Shopping Mall
Kuala Lumpur, Malaysia
Job Description
POSITION: CUSTOMER SERVICE OFFICER (Mall)LOCATION: AVENUE K MALL, JALAN AMPANG, KUALA LUMPURJob Responsibilities: * Manage customer service / information counter
- Attend to shoppersxe2x80x99 and tenantsxe2x80x99 enquiries and feedback
- Assist in the upkeeping of the mall
- Assist in the execution of the mallxe2x80x99s promotions and events
- Assist in sale and redemption of vouchers
- To maintain a high level of staff service standards
- Handle administrative duties
- Managing mallxe2x80x99s Loyalty Program redemptions, enquiries and all aspects of support
- Fluent in English
- At least 2 years of working experience in shopping mall or hotel concierge service
- Must be computer literate, customer oriented with good communication and interpersonal skills.
- Able to work in shift (9.30am xe2x80x93 6.30pm /1.00pm xe2x80x93 10.00pm/ 1 hour break each shift ) xe2x80x93 6 days work, 1 day off
- Professional development
Ms Suhaila: crcw-recruiter1@cityrecruit.com.my
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Job Detail
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Job IdJD1083223
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2500 - 2600 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned