Job Description

We are a boutique Staffing Firm based out of Kuala Lumpur. The team has been helping organizations find their Right-Fit employees all across the world for the last 10 years. We cater to IT, Manufacturing, Telecom, Entertainment, Retail, Infrastructure and Renewable Power industries.

1Japanese - Customer Service

\xf0\x9f\x93\x8cLocation: Kuala Lumpur, Malaysia

\xe2\x9c\x85Salary: RM 9000 + KPI Bonus

\xe2\x9c\x85Language: Japanese + Eng Speaker

\xe2\x9c\x85Profile: Customer Service ( Pharmaceutical)

\xe2\x9c\x85Shifts: Mon-Fri, 8am - 5 pm (Only Weekdays & Day Shifts)

\xe2\x9c\x85Joining Date: 1st May, 2024

\xe2\x9c\x85Headcount: 8

1.Answer incoming calls including email and chat in a timely manner

2. Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives

3. Build sustainable relationships and engage customers by taking the extra mile

4. Keep the customer\xe2\x80\x99s privacy and protect customer information

5. Meet personal/team qualitative and quantitative targets

6. Handle simple to difficult inquiries in a given span of time .

Japanese - Customer Service

\xf0\x9f\x93\x8cLocation: Kuala Lumpur, Malaysia

\xe2\x9c\x85Salary: RM 9000 + KPI Bonus

\xe2\x9c\x85Language: Japanese + Eng Speaker

\xe2\x9c\x85Profile: Customer Service ( Pharmaceutical)

\xe2\x9c\x85Shifts: Mon-Fri, 8am - 5 pm (Only Weekdays & Day Shifts)

\xe2\x9c\x85Joining Date: 1st May, 2024

\xe2\x9c\x85Headcount: 8

Requirement: Degree/Diploma holder with Customer Service experience with good English communication skills

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