Customer Service Representative
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
Renesas Electronics (Penang) Sdn. Bhd
Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia
Job Highlights:
- Attractive Remuneration: Bonus + Profit Sharing
- Flexible working hour & hybrid work mode
- Fast growing company with positive working environment
CSR job functions
Your New Role:
- Quote & Debit review in Model N
- Standard order management including expedites/pull ins/cancellation/push outs.
- Support Customer\'s RMA & other RMA related FA support.
- Support review of account booking/backlog/billing with Sales.
- Other ad-hoc support covering free of charge sample tracking for Distis, customer questionaires & other EHS/technical matters.
- Partner with Sales to manage all Renesas communications with Distis/customers.
- Renesas contact for Distis and Sales for any other topics.
- Bachelor\'s Degree or above in any field.With a minimum of 5 years related experience in the field of
- Customer Operations or Support and/or Inside Sales.
- Customer Service process knowledge, passionate in delighting customers by rendering excellent support.
- knowledge of Order management system , eg: SAP, Model N, Oracle
- Fluent in English & Chinese in both oral and written
- Must possess strong problem solving, communication and interpersonal skills.
Renesas\' mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.
We are committed to creating a diverse culture where everyone is included and feels a sense of belonging. For more information, please read our .
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Job Detail
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Job IdJD1011656
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang, Malaysia
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EducationNot mentioned