Customer Service Representative Mandarin Speaker Preferable

Ipoh, Malaysia

Job Description


- Replying promptly to customer inquiries to reach satisfy via variant platform such as shopee, lazada, whatsapp, tiktok etc. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Acknowledging and resolving customer complaints. - Processing orders, forms, applications, and requests. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process.
New World Depot Sdn Bhd founded in 2003. Our main office is based in Ipoh, Perak, our sourcing office in Shenzhen, China and a warehouse in London, United Kingdom. We supply a wide range of the latest mobile phones, smartphones, tablets, gadgets, gears and accessories. Over 10 years of experience in the industry, we understand the needs of this fast moving competitive market. To fulfill their demand we manage our own website, UK eBay and UK Amazon stores. Today, we are selling globally, mostly in the European country. We plan to attract more satisfied customers by expanding our product range, provide better servie and aim for new market in other country especially in the United States, Canada and Australia.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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Job Detail

  • Job Id
    JD935445
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ipoh, Malaysia
  • Education
    Not mentioned