Customer Service Specialist (banking Industry)
Kuala Lumpur, Malaysia
Job Description
Responsibilities
- Ensures highest standard of service delivery on personalised phone services to our customers.
- Identifies and handles customer enquires completely and accurately.
- Resolves customer complaints and problems to the satisfaction of the customer.
- Uses customer service and sales skills to optimize the opportunity of each customer contact.
- Must have 6 months to 1 year experience in Customer Service
- Minimum SPM is required. Fresh graduates are encouraged to apply
- Good command of English
- Strong service orientation
- Willingness to learn additional products
- Opportunities for promotion
- Professional development
- Rotational shift
- Are you able to work on rotational shift basis?
- Rate you English fluency from 1 (Poor) to 10 (Excellent)
- STM/STPM (Preferred)
- Customer service: 1 year (Preferred)
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Job Detail
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Job IdJD890019
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned