Job Description

Introduction:

"Join us at AIT, where we believe every day presents an opportunity to make a global impact!



We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.



Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!




Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey."

Responsibilities:
Manage and monitor the shipment status within Malaysia Region, the responsibility to solve the problems, deal with the complaints and complications. Develop & establish solid relationship with both vendors and clients support to daily operations Prepare regular reports such as Space Report, Tracking Report, Volume Report, etc to both internal and external customers. Communicate and coordinate with clients and vendors to ensure the data and reports are accurate and on timely manner. Report to client if any discrepancy within the data received from its vendors. Coordinate with internal and external parties for shipping arrangement. Monitor and track inbound and outbound shipments to ensure timely delivery. Coordinate with carriers, suppliers, and internal teams to optimize transportation routes. Analyze data to improve efficiency and cost effectiveness. Collaborate with cross-functional teams to implement process improvements. Perform other ad-hoc duties as assigned.

Qualifications:

1. Bachelor's degree in Logistics, Supply Chain Management, or related field.

2. 1-3 years of experience in a logistics environment, preferably in a customer service or control tower role.
3. Mandarin (Required): Must be fluent in speaking, reading, and writing Mandarin, including understanding Mandarin characters.
4. English Proficiency: Excellent command of English for effective communication and reporting

5. Proficiency in using transportation management systems and other related software.

6. Strong analytical and problem-solving skills.

7. A team player that excel in communications and interpersonal abilities.

8. Ability to work in a fast-paced environment and prioritize tasks effectively.
What AIT Can Offer You:

In addition to your base compensation, you may be eligible for a bonus on achievement of business and/or individual perfromance metrics (dependent on position). Benefits offered include medical, Employee Support Program.
About AIT Worldwide:
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail--on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.