Fluency in written and spoken English and Korean (Topik 5 or Topik 6)
Experienced or interest in a BPO, Customer Service, and/or Sales
Willing to work rotational shift
Willing to relocate to Penang
Tanggungjawab
Answer customer inquiries over the phone, chat, and/or email
Log customer interactions in our system for proper documentation
Follow-up with customers as appropriate
Review customer\'s account to identify and offer products that will benefit the customers (Sales Representative)
Participate in team meetings and strategize on team performance improvement
Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
ManfaatJob Details
Shift : 5 working days (Rotational Shift)
Location: Penang, Malaysia
Who is Teleperformance Malaysia?Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).KemahiranFluency in Korean Customer Service Problem-solving Communication Skills Multi-taskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Maukerja
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