Customer Service Specialist Korean Speaking

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


MohonKelayakan

  • Bachelor\'s degree or Diploma in any discipline
  • Fluency in written and spoken English and Korean (Topik 5 or Topik 6)
  • Experienced or interest in a BPO, Customer Service, and/or Sales
  • Willing to work rotational shift
  • Willing to relocate to Penang
Tanggungjawab
  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer\'s account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
ManfaatJob Details
  • Shift : 5 working days (Rotational Shift)
  • Location: Penang, Malaysia
Who is Teleperformance Malaysia?Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).KemahiranFluency in Korean Customer Service Problem-solving Communication Skills Multi-taskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Maukerja

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Job Detail

  • Job Id
    JD1050271
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned