Customer Service Specialist (mandarin Speaker)
Kuala Lumpur, Malaysia
Job Description
- At least 3+ years of experience in Customer Success, Customer Service, Customer Care or any related role or equivalent handling B2B customers.
- Excellent communication and presentation skills
- Good command in written & spoken English, Mandarin & Bahasa Malaysia is a MUST
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client\'s issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients\' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Casual Attire
- Hot-desk concept environment
- Nearby public transport
- Parking subsidy
- EPF / SOCSO
- Commission
- Annual Leave
- Dental & Optical
- Panel clinic
- Near to Public Transport
- Bonus
- Performance Incentive
- Allowance Provided
- Medical Claim
- Staff Activities
- Training Provided
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD1024855
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned