Customer Service Specialist
Nusajaya, M01, MY, Malaysia
Job Description
Job Responsibilities
To complete, monitor, and coordinate shipment arrangements (import/export) with internal teams and customers. To handle customer complaints and resolve issues promptly. To prepare and send invoices to customers in a timely manner for payment processing. Adhere to customers' standard operating procedures. To manage shipments and respond to customer inquiries professionally. To attend and participate in departmental, sales and customer service meetings and training sessions.
Job Requirements
Knowledge of the forwarding industry. Minimum of 4-5 years of experience in a related field (forwarding, transportation, or freight industry). Minimum qualification of SPM, STPM or a Diploma in Logistics, Transportation, or an equivalent field. Possess a positive attitude, be detail-oriented, organized, and able to prioritize tasks effectively. Strong interpersonal and communication skills. Ability to work independently and as part of a team, and capable of handling pressure in a fast-paced environment. Proficiency in Microsoft Office (Words and Excel). Proficient in reading, writing, and conversing in both English and Malay.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
Opportunities for promotion Professional development
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Customer Service Specialist Mandarin Speaker Damansara
Petaling Jaya, Selangor
Job Detail
-
Job IdJD1237877
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNusajaya, M01, MY, Malaysia
-
EducationNot mentioned