Customer Service Support Telecommunication Industry
Job Description
- Handle inbound and outbound telephone calls, emails and other relevant administrative tasks effectively and efficiently. - Provide first level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete
satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers informed about our line of products and services, and how best to consume them. Job Type: Contract
Contract length: 12 months Salary: RM3,000.00 - RM4,000.00 per month Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- english (Preferred)
- Night Shift (Preferred)
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Job Detail
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Job IdJD950383
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, Malaysia
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EducationNot mentioned