Customer Service (travel Consultants)
Johor Bahru, Johor, Malaysia
Job Description
MohonKelayakan
- Proficient in English, Mandarin speakers are better
- Minimum Diploma/ degree
- Fresh graduates are also encouraged to apply
- No limitations on disciplines, tourism or related disciplines are better
- Good at Microsoft Office
- Design tour itinerary and create tour departure
- Customers service and handling phone calls with airlines and ground operators
- Ensuring the Operations process flow implementations are according to company's policy
- Follow up travel activities regarding quotation with ground operators
- Liaise with the Operation Manager regarding products development
- Ensuring Payment & Deadlines requirements are actioned for respective airlines and ground operators
- Collect and pay attention to customer & tour leader's feedback and provide reaction plans wherever applicable
- Manage the ground bookings with local ground operator i.e. Hotel Reservation, restaurant bookings, domestic flight
- Email engagement & communication with ground operator, airlines and arrange for tour assignments to Tour leader
- Ensure full name list, departure/ arrival date are accurate before air ticket issued.
- Basic Salary: RM3,000
- High performance commission from RM1000 to RM3,000
- EPF SOCSO
- Annual leaves
- Free training+transportations allowance+computer allowance,
- Chances to travel the world, chances to learn Mandarin
- Bilinguals working environment
Maukerja
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Job Detail
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Job IdJD1078142
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 per month
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned