Job Description

Join a team that has fun every day, add to your career skills, and help us deliver an awesome patient experience.

We offer you:

• Full time hours and potential over-time hours
• On the high end of monthly compensation
• Optional monthly/quarterly incentives ($)
• Health Benefits Plan ($)
• Career courses that help you build your skillset (RM2,000+ per year)
• Paid onboarding and training ($)
• Paid time off ($) for self-care, family, friends, travel
• Company sponsored team dinners and outings ($)
• Other Perks (see below)
• Career progression OPTIONS:
• Focus on being a super-star Customer Service Consultant
• Grow into a management role - Assistant Customer Service Manager
• Jump to running the team as the Customer Service Manager
• Add another \xe2\x80\x98hat\xe2\x80\x99 and join our Culture Committee or Marketing Committee

Your CAREER DEVELOPMENT Roadmap
Whether you are new to the role or have years of experience, we help you plan your courses to sharpen and add new skills to your personal tool-kit. Are you a believer that learning never ends?
You take advantage of our Business Mentorship Program. The program is on-going until you feel like an admin and operational superstar. At that time you may want to mentor someone else!
How does it work?

• Participate in on-going training specific to your role
• Sign up for a monthly challenges that will help develop your skills
• Keep metrics on how you are doing each week

Contact me if you have the same CORE VALUES:

• Friendly and professional
• Open and honest communication
• Teamwork

What will be asked of you:

• Minimum working 4 weekdays and 1 weekend
• Commit to your onboarding so you can get up to speed much quicker
• You want metrics on how you are doing and what areas of the role you need help with
• We will train you on how to offer a great patient experience
• You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
• Love to help people even if the environment can be fast paced at times

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-kim-s-chiropractic-job-customer-service-receptionist]

; Requirements: - Preferred but NOT required:

• Prior work in a healthcare setting e.g. clinic, medical spa
• Prior work in retail e.g Zara, HandM
• Inbound or outbound phone experience
• Familiarity with chiro, physiotherapy
• Proficient in use of computers and other office equipment
• Proficient in use of CRM and WhatsApp
• Learning new software and data entry
• Knowledge of general office procedures