Customer Success Management, Senior Analyst

Kuala Lumpur, Malaysia

Job Description


About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services\xe2\x80\x94all powered by the world\xe2\x80\x99s largest network of Advanced Technology and Intelligent Operations centres. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com Role & Responsibilities:

  • Assist customers in onboarding, utilization, and consumption, and pursue renewal/expansion opportunities
  • Engage with existing customers in onboarding or steady state phases, works with end users, operational, business, and financial decision makers
  • Collaboratively drive change management and share adoption best practices, address customer issues to ensure successful transformation
  • Post-sale onboarding, long term change management, and contract renewal or product refresh
  • Produce new pipeline in Existing Accounts, utilization/consumption increase

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Job Detail

  • Job Id
    JD953952
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned