Customer Success Specialist (korean Speaker)
Job Description
Job Responsibility Title: Customer service - Korean speakers (Permanent job position) Project: IT Solution company Job Scope Provide timely support to customers through available communication channels (inbound, outbound calls and email) Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information\'s To ensure efficient problem and complaint resolution. Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. Pro-active support to customers to prevent damage to brand loyalty Working hour: Monday to Sunday (5 days working), 9am to 6pm MYT Job Requirements Able to start ASAP or buyout considered Able to speak, read and write in Korean Preferred TOPIK level 4 above Job Benifits Salary : RM 6000 to RM 9,000 (Based on experiences) Annual leave Medical leave EPF SOCSO EIS Medical Insurance Housing allowance
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Job Detail
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Job IdJD1013017
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned