Customer Support

Johor Bahru, Johor, Malaysia

Job Description

Mohon

Kelayakan

  • Candidate must possess at least SPM/ STPM. Diploma, Bachelor's Degree or equivalent in related field is an advantage.
  • Fresh Graduates are encouraged to apply. Experience in related field will be an advantage..
  • Required Skill(s): MS Office 365, Outlook, Software eg AutoCount
  • Ability to converse multilingual in English, Bahasa Malaysia and Mandarin will be an advantage.
  • Ability to keep sensitive information private and confidential.
  • Possess Own Transport
  • Working Location : Johor Bahru
Tanggungjawab
  • To act as window for customer for material shipment data and manage all outbound related matters
  • To issue official quotation to customer promptly by coordinating with sales personnel
  • To coordinate with warehouses, coil centers, local authority and etc for material delivery by meeting customer deadlines
  • To apply permit/import permit for outbound, to be in compliance with local countries' requirement
  • To confirm lead time for material shipment after confirming with value added partners - slitting house, painting house and confirm with material inbound department to make sure that material is availabile
  • To prepare mill cert for material shipment. Mill cert has to be based on material inbound data for that batch
  • To coordinate all discrepancies related to material shipment together with sales personnel
  • To prepare sample or trial material ( for existing stock ) according to customer requirement
  • To invoice customers promptly and make sure that material is invoiced before same material is dispatched for consignment.
  • To file all material outbound related matters in full set.
  • To coordinate all claim handling with sales personnel and make sure that customer claims are submitted with full set of information
Manfaat
  • Competitive Basic Salary
  • 5.5 working days i.e. work on alternate Saturdays
  • Year End Bonus
  • Annual Increment
  • Medical Claims
  • Annual Leave, Medical Leave
  • EPF, SOCSO, EIS
  • Social Activities eg Team Building, Company Trips, Annual Events
You will have the opportunity to climb the corporate ladder to a managerial role in the future.

Are you ready for that career shift? Trust us, this role is always on-demand and you will grow a great portfolio. Such an opportunity does not come often.

Apply now!

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Job Detail

  • Job Id
    JD869456
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned